2025 SHRM Nourishing Knowledge: We Are HR and We Are Here to Help… Really: Building Relationships That Inspire Trust, Partnership, and Performance

Join us for an interactive, 1-hour session designed to help HR leaders reconnect with the human side of Human Resources. Together, we’ll explore how to build stronger relationships with employees, managers, and executives, showing up as trusted partners at every level.

In this session, you’ll learn how to:
 -Identify the trust gaps that impact HR’s credibility.
 -Strengthen relationships through empathy and clarity.
-Communicate with influence using the “Ask, Acknowledge, Align” framework.
-Reframe HR’s role from reactive to relational.

Speaker Bio: 

Erica Gordon-Roberts specializes in creating people strategies that enhance the employee experience and drive organizational success.  She currently serves as the Director of Human Resources at Look Listen, a digital marketing agency dedicated to improving the human experience through partnerships with health, happiness, and wealth brands.  She is also the Founder and Principal Consultant of Tai Solutions Group where she steers organizations toward unparalleled growth through strategic people-centric solutions.

As a Career, Technical, and Agricultural Education (CTAE) board member and the Professional Development Director for SHRM Georgia, Erica is committed to equip leaders at every stage of their education or career with exposure, access, and opportunities to explore their potential, expand their impact, and excel in the future of work.